Credit Controller

Ref: 264| Posted: 18th Feb 2021

Credit Controller

Full Time, Permanent Position. Warwick Based.


Are you looking for your next challenge? Baxi Heating is a leading provider of environmentally friendly and efficient heating solutions across a range of leading domestic and commercial brands. We have over 150 years of experience, pride ourselves on our values and strive for earning lifetime loyalty with our customers.

An exciting opportunity has arisen for an enthusiastic and conscientious team player to join the busy Finance Team at Warwick.  Reporting to the UK Credit Manager, you will be required to achieve monthly targets whilst working to strict deadlines for cash collection of overdue debtors.

Key tasks and responsibilities will be:

  • Collection of outstanding debt in line with monthly targets, using both telephone and letter chasing.
  • Administration of customer accounts and liaison with internal personnel to resolve any customer issues.
  • Key Account Management
  • Allocation of all cash receipts to designated accounts.
  • Reviewing customer’s credits limits, managing risk and communicating problems to the customers. Managing the policy of placing accounts on stop and pursuing legal action where appropriate.
  • Responsible for maintaining up to date information on the Customer Database for designated accounts.

Knowledge, experience and qualifications required:

  • Demonstratable experience in Credit Control or equivalent finance role
  • Ability to communicate with customers in a professional manner whilst being able to be persuasive and assertive  in order to maximise cash flow
  • Excellent numerical skills are a necessity
  • Good knowledge of bad debt recovery procedures and the legal process
  • Good understanding of debtor day calculations
  • Involvement in setting monthly cash targets
  • Ability to work to strict deadlines and challenging KPI’s
  • Strong IT skills required particularly Excel

We offer a competitive salary alongside 25 days holiday per annum not including UK bank holidays. We also offer a contributory pension and sick pay schemes, staff discounts and more.

Does this sound like you? If so we would love to hear from you!


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Recruitment Agency notice

We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services.  Only agencies on our PSL may provide CVs via our online recruitment system.  We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.