Heat Pump Engineer

Heat Pump Engineer - London Area

Ref: 339| Posted: 16th May 2022

Heat Pump Engineer

London Area



Are you looking for your next challenge?

Baxi Heating represents ten of the UK and Ireland’s most well-known suppliers of high efficiency heating and hot water products, and our company values are reflected in each and every part of our organisation.

We are looking for a customer-focussed Multi skilled Heat Pump Engineer who can provide service, repair, commissioning, and onsite technical support for service and installation engineers and clients.

Additionally, conducting service and repair of gas boilers, electric boilers, unvented and vented cylinders as well as heat interface units

Your key tasks and responsibilities will be:

  • Working from home, you will receive daily appointments via a handheld device. Alongside this, your van will be stocked overnight by our couriers.
  • You will visit customers with prearranged appointments via our operation support desk where you will carry out a variety of work, mainly diagnostics and breakdowns but also emergency repairs to annual servicing and warranty matters.
  • You will be capable of delivering excellent customer service and top quality solutions.
  • Whilst full product training will be given, you will be confident in your diagnostics skills. Our technical support team there to support you.

Knowledge, skills and experience required for this role:


  • Proven Heat Pump Service and Installation experience
  • Strong Technical knowledge of domestic and commercial plumbing, heating, electrical, and refrigeration systems is preferred
  • Core domestic gas safety, and appliances (ACS)
  • Experience of providing onsite technical support
  • Hold F-Gas 2079 qualification is advantageous
  • Electrical qualifications extremely advantageous
  • Full UK Driving Licence


Our customers are vitally important to us, as are you. Your own personal skills, professionalism and knowledge will already be clearly visible as we want to ensure our customers receive the best service possible whilst experiencing our company vision and values, and ensuring you and our customers are safe.


We offer a great starting salary of  £40,000 pa, alongside, 25 days holiday per annum not including UK bank holidays.

Average 42 hours per week Monday to Friday, including 15 rostered Saturday’s per annum

Baxi Employee Benefits:

We also offer a great Baxi Heating employee benefits including: contributory pension scheme which includes death in service, sick pay schemes, unnum lifeworks, plus massive discounts on our entire product range, Baxi Perks, Tastecard, gym memberships and more.

You will also be provided with a hand held device, phone, work wear and receive fantastic training and support.

Does this sound like you? If so we would love to hear from you!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Recruitment Agency notice

We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services.  Only agencies on our PSL may provide CVs via our online recruitment system.  We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.

If you are interested in providing recruitment services to us please let us know by emailing vacancies@baxi.co.uk. We will retain your details for consideration when we next review our PSL.